Goetz Credit Union in 1905 Howard Street

Customer Reviews about Goetz Credit Union:

• ★ ★ ★ ★ ☆
  When dealing with staff I always feel like I am their most important customer. However when I use the ATMs I always have problems.
  By Helen Matthews, June 24, 2017
• ★ ☆ ☆ ☆ ☆
  I am so disappointed in this establishment. Consistently the worst customer service I have ever had. Very rude and visibly unhappy when asked for assistance of any kindIf you need assistance you must go into the building because they refuse to answer the phones. The application has not been updated in at least a year which leaves us more susceptible to digital hacking and fraud, crashes every time I try to check my balance or transfer funds, and to top it off they have not yet nor have no immediate plans to incorporate any digital pay options i.e. Apple Pay etc.. I know this financial institution has been around for a long time but I don't know how they will continue to last let allows grow if they refuse to put the client first and adapt with the times.
  By Skyler Jones, April 24, 2017
• ★ ☆ ☆ ☆ ☆
  Ive recently called to check if a payment went through, I was transfered 3 times and put on hold for a total of 30 minutes just to be told to leave my name and number so i can get called back and ive been waiting for 3 days.
  By Talon Ng, February 06, 2017
• ★ ★ ★ ★ ★
  The best there is!!! They are the gold standard!!!
  By Cody G, January 12, 2017

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About Goetz Credit Union in Saint Joseph